Shipping & Delivery
Plan your delivery with a clear processing timeline and support for questions about your order.
- U.S. delivery coverage
- 50 states
- Order processing
- 2 business days
- Estimated total, including processing
- 4–5 business days
Where we deliver
We deliver throughout all 50 U.S. states. This policy does not promise delivery to U.S. territories, military addresses, or international destinations. Ask [email protected] before ordering if your destination needs clarification.
Processing and delivery estimates
| Stage | Estimate |
|---|---|
| Order processing | 2 business days |
| Total delivery time | 4–5 business days, including processing |
The total estimate already includes processing; do not add the two processing days again. These are estimates, not guaranteed arrival dates. If shipment cannot occur within the promised time, applicable law may require a delay notice and the choice to consent to a delay or cancel for a refund; the standard no-cancellation policy does not remove those rights. Weekends, holidays, carrier disruption, weather, and address issues can affect timing.
If your order requires clarification, we will need to resolve that issue before fulfillment can proceed. Contact us for an order-specific update rather than relying on the general estimate.
Delivery charges and promotions
Delivery is free during an active promotional offer. Check the promotion information and your order summary before submitting an order.
A standard shipping price outside promotional periods has not been established in this policy. Review the amount shown at checkout and contact [email protected] before ordering if no charge is shown or if the amount conflicts with an offer. We do not quote an unverified flat rate here.
Order status and tracking
Use the order tracking page with the details supplied for your order. If tracking is unavailable or unclear, email [email protected] with your order number and purchase email. Do not include passwords or full payment details.
For an address issue or delayed shipment, include the correct delivery details and a description of the problem. We will review the order and explain the available next steps; a specific carrier service or delivery appointment is not promised by this page.
When your order arrives
Check the delivery and packaging for visible damage. Photograph any damage if it is safe to do so, keep the packaging, and contact us promptly. For qualifying problems, request a return within 7 days after delivery under the Returns Policy.
Common questions
Is the processing period additional to the delivery estimate?
No. The estimated total of 4–5 business days includes the 2-business-day processing period.
Is delivery always free?
Free delivery applies during an active promotional offer. Outside promotions, verify the checkout amount with support before placing your order.
What if my order is delayed?
Email the store with your order number and purchase email. Include any tracking information so support can review the delivery status.